Protocole is an exclusive membership platform offering access to medical-grade treatments prescribed by licensed clinicians. Each program is tailored to your goals and delivered to your door. We are not a primary care provider and do not treat medical emergencies.

Yes, all our treatments require a prescription from a licensed healthcare provider. Our platform connects you with qualified clinicians who will evaluate your health profile and prescribe the appropriate treatment. Prescriptions are issued only after clinical review of your intake and labs (if required).

When prescribed and monitored by licensed healthcare professionals, treatments are generally safe. Our medical team carefully evaluates each patient to ensure treatment is appropriate for their individual health needs. Side effects are typically mild and may include temporary redness at the injection site; your clinician will review interactions with medications and advise against use during pregnancy or breastfeeding.

Most treatments are administered via subcutaneous injection. We provide detailed instructions, injection supplies, and support to ensure you feel confident and comfortable with the process.

Treatment protocols are typically cycled based on your specific goals and health objectives. Your clinician will work with you to determine the optimal treatment duration and any necessary breaks. Follow-ups and labs may be requested to assess progress and determine when a cycle should pause or change.

You'll gradually return to your body's natural baseline over time. The pace depends on the treatment and your duration of use. There are no withdrawal symptoms, and your provider can guide you through the transition if needed.

Most treatments are injected into the fatty layer beneath the skin—typically the abdomen, thigh, or back of the arm. Rotate sites with each injection.

Yes. All reconstituted treatments should be kept refrigerated. They remain stable for up to 7 days out of the refrigerator, and brief periods at room temperature during shipping or travel are expected and do not affect integrity.

Do not double up. Take your next dose as scheduled. Missing occasionally will not reverse your progress.

Vials are filled based on milligrams, not volume. A partially filled vial still contains the full prescribed dose.

Different treatments are packaged separately unless blended by the pharmacy. Your dosing guide will explain which vial is for which part of your protocol.

Mild irritation or bruising can occur and usually resolves within hours. Contact us if redness spreads or worsens.

Yes. TSA permits medical liquids and injectables. Use an insulated pouch with ice packs for long travel windows.

Not always. Your intake and clinician review determine whether labs are required.

Most treatments have minimal interactions, but your clinician will review your full medication list.

Moderate alcohol typically does not interfere, though heavy drinking may blunt metabolic benefits.

No. Discontinue use and notify your clinician immediately.

Some may feel mild warmth or tingling. NAD+ commonly produces temporary heat or pressure.

No. Your system simply returns to baseline.

Orders are compounded and shipped with 2-day delivery Monday–Thursday.

Due to prescription status and cold-chain requirements, returns are not permitted.

No. Each prescription is individualized and cannot be shared.

For mild illness, most treatments can be continued. Pause dosing and notify your clinician if you have a fever, start a new medication, or feel unsure.

Most treatments are fully synthetic and not animal-derived.

The needles are extremely thin, and most members adjust quickly after the first dose.

A slightly higher or lower dose is unlikely to cause harm. Return to your regular schedule and contact us if you're unsure.

Yes. While pharmacies are required to use a conservative 28-day beyond-use date, most treatments remain effective for significantly longer (often 60–180 days when refrigerated).